![Mercure Toyama Tonami Resort & Spa [Official] | Mercure Toyama Tonami Resort & Spa](https://mercure-toyamatonami-resortandspa.jp/en/wp/wp-content/uploads/2023/10/Mrecure_toyama-wh.svg)
![Mercure Toyama Tonami Resort & Spa [Official] | Mercure Toyama Tonami Resort & Spa](https://mercure-toyamatonami-resortandspa.jp/en/wp/wp-content/uploads/2023/10/Mrecure_toyama.svg)
FAQFrequently Asked Questions
- TOP
- Frequently Asked Questions
About reservation
- Could you tell me about the accommodation?
Click here for the terms of accommodation.
- What time do you check in and check-out?
Check-in 15:00 Check-out 11:00
※It may vary depending on the plan you booked.- Could you tell me about your phone call?
- Reservation Center 03-5539-2617 (8:00 to 22:00)Contact us on the day of the hotel representative 0763-37-2000
- Could you tell me about the payment?
Please pay for it when you arrive.
- When will the cancellation fee be charged?
A cancellation fee will be charged from 3 days in advance.
※It may vary depending on the plan you booked.
About Restaurant Lounge
- Could you tell me the restaurant's opening hours?
We have prepared buffet-style dishes.
Location: 2nd floor restaurant Locavore
Time: Breakfast buffet from 7:00 to 9:30 (final admission 9:00)
Dinner buffet from 17:30 to 21:00 (final admission 20:30)
Others
- Do you have a transfer?
We don't have a pick-up.
- Where's the nearest station?
It takes about 15 minutes by car from Tonami Station on the JR Johana Line, and about 30 minutes by car from Shin-Takaoka Station on the JR Hokuriku Shinkansen.
- What is Local Discovery and what can I do?
Local Discovery is an activity where you can meet the unique charm and stories of the local area, such as nature, culture, and people.
You can experience a more memorable trip to Hokuriku Toyama for free at the local discovery corner in front of the front desk on the 1st floor.
・Hokuriku Mizuhiki experience "Ume knot"
・Japanese culture calligraphy experience
・Toyama folk song Sasara (Japanese musical instrument) experience
・Knitting hat try-on experience
・Experience the healing sound with the sound of the wind chimes of Takaoka copperware- Do you have table tennis?
Yes, there is. It is available at the front desk.
Reception hours 9:00 to 21:00 (final reception 20:00)
Fees per unit / room 1,000 yen (Private)- Do you have laundromats?
It's located in front of the large public bath.
Fees 3 washing machines 300 yen per time (automatically put in detergent)
3 dryers 100 yen/30 minutes- Do you have vending machines?
The vending machine is located on the first floor.
There is no ice machine. Please purchase ice at the shop.