Could you tell me about the payment?

We have a summary of frequently asked questions from our customers, so please take a look before contacting us.
※If you have any inquiries about the organization, please contact the following email address.
　Inquiries from domestic organizations: <crc@drhm.jp>
　Inquiry from overseas (inbound) organizations: <grc@drhm.jp>

About reservation

Could you tell me about the accommodation agreement?: Click here for the terms and conditions of accommodation.
What time is check-in and check-out?: Check-in 15:00 Check-out 11:00
※It may vary depending on your reservation plan.
Please tell me about your inquiry over the phone.: Reservation Center 03-5539-2617 (8: 00-22: 00)

Click here for information on the day of the hotel representative 0763-37-2000
Could you tell me about the payment?: Please pay at the time of arrival.
When will the cancellation fee be charged?: A cancellation fee will be charged from 3 days in advance.
※It may vary depending on your reservation plan.

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About restaurant lounge

Could you tell me the business hours of the restaurant?

We are preparing buffet-style dishes.

Location: 2nd floor restaurant Locavore (Locaball)
Time: Breakfast buffet from 7:00 to 9:30 (final entry: 9:00)
Dinner buffet from 17:30 to 21:00 (final entry: 20:30)

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Others

Do you have a transfer?: We don't have a pick-up.
Where's the nearest station?: It takes about 15 minutes by car from Tonami Station on the JR Johana Line and about 30 minutes by car from Shin-Takaoka Station on the JR Hokuriku Shinkansen.
What is local discovery and what can you do?: Local Discovery is an activity where you can meet the charms and stories unique to the region, such as nature, culture and people.
At the local discovery corner in front of the front desk on the first floor, you can experience a more memorable trip to Hokuriku Toyama for free.
・Hokuriku Mizuhiki experience "ume knotting"
・Japanese culture calligraphy experience
・Toyama folk song Sasara (Japanese musical instrument) experience
・Try-on knitted hat
・Experience the healing sound with the sound of the wind chimes of Takaoka copperware
Do you have table tennis?: Yes, there is. Accepted at the front desk.
Reception hours from 9:00 to 21:00 (final reception 20:00)
Price 1,000 yen per room (reserved)
Do you have a coin laundry?: It's in front of the large public bath on the 1st floor.
3 washing machines 300 yen/1 time (automatic detergent input)
3 dryers 100 yen/30 minutes
Do you have vending machines?: The vending machine is on the first floor.
There is no ice machine. Please purchase ice at the shop.

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Click here for more information.